If you've received the error message above, here's how to fix it:
How-to add a resource to your Google Drive account.
On the product page or Resources Accessed page, you can click “Access Now,” “Free Access,” or “Open Resource” to start the connection to your Google Drive account. If you’re not able to get past this point, this means that something in your browser or with your network connection is blocking the connection to Google. Here is a next step you can take if you haven’t already done so:
- Enable cookies from accounts.google.com in your browser. Instructions can be found here: Chrome, Firefox, Safari, Microsoft Edge
We have found that enabling cookies for Google will often solve the problem. Just make sure to refresh your browser after enabling cookies. If enabling cookies doesn’t resolve the issue, you can also try the following:
- Clear your web browser's cache and cookies. Instructions for each browser are below: Chrome, Firefox, Safari, Microsoft Edge
- Ensure that your browser is not in ‘private’ or ‘incognito’ mode
- Try using a different web browser such as Chrome or Firefox
- Update your web browser to the most recent version
- Temporarily disable any third-party firewalls or antivirus programs which may be blocking this action.
Once the connection to Google is established, you should see a window pop-up that asks which Google account you'd like to add the file to.
You will then see a confirmation message once the resource has been added, with a direct link to the resource and files in your Google Drive account.
If you're still having any trouble giving permission to TPT to add the file to your Google Drive, please email support@tptschoolaccess.com and let them know what happens when you follow these steps and what isn't working.