How to use Closed Caption:

 

First make sure your account is setup for closed caption.

 

To enable the closed captioning for your own use:

  1. Sign in to the Zoom web portal. (Go online to zoom.us)
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Verify that Closed Caption is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
  6. With Closed Captioning enabled, the option to enable live transcription should appear directly below as Enable live transcription service to show transcript on the side panel in-meeting. Check this to enable live transcription.

 

Once it is enabled follow the steps below:

  1. In a Zoom meeting that you are hosting, click Closed Caption or Live Transcript.
    https://assets.zoom.us/images/en-us/desktop/generic/in-meeting/closed-caption-icon.png
  2. Choose one of these options:

     
    • Assign a participant to type: Opens the participants window. Hover over the participant's name and click More then Assign to Type Closed Caption.
      https://assets.zoom.us/images/en-us/desktop/generic/assign-to-type-close-caption-option.png

    • I will type: Opens the closed captioning window for you to manually type closed captions.
      https://assets.zoom.us/images/en-us/desktop/mac/type-closed-captioning.png

 

  • Enable Auto-Transcription: Allows the system to start providing live transcription. Participants will be notified that this service is available.